Terms & Conditions

Any use of the Tangs – tangs.co.uk (the “Site”) is conditional upon your acceptance of these Terms of Use, including the Site’s.

We reserve the right to amend these Terms of Use from time to time without notice and at our discretion. It is your responsibility periodically to review this page for updates which shall come into effect once posted.

Your continued use of the Site will be deemed acceptance of these Terms of Use, including our Privacy Policy.

All references to ‘our’, ‘us’, ‘we’ or ‘company’ within this policy are deemed to refer to Tangs.

1. Rights

All rights in all material and content (including, but not limited to, text, images, web pages, sound, software (including, code, interface and website structure) and video, and the look and feel, design and compilation thereof) on this Site are owned by us, or our licensors.

You agree that you are permitted to use this material and/or content only as set out in these Terms of Use or as otherwise expressly authorised in writing by us or our licensors, and that you may not otherwise copy, reproduce, transmit, publicly perform, distribute, commercially exploit, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material or content.

2. Intellectual Property

We are the owner and/or authorised user of all trademarks, service marks, design marks, patents, copyrights, database rights and all other intellectual property appearing on or contained within the Site, unless otherwise indicated. Except as provided in these Terms of Use, use of the Site does not grant you any right, title, interest or license to any such intellectual property you may access on the Site. Except as provided in these Terms of Use, any use or reproduction of the intellectual property is prohibited.

3. Copying

You may view this Site and you are welcome to print hard copies of material on it solely for your lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is prohibited and may breach intellectual property laws and other laws world-wide. Furthermore, you are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material, or use it for commercial purposes, without our prior written consent. All other rights are reserved.

4. No Warranties

THIS SITE IS PROVIDED “AS IS,” AND YOUR USE THEREOF IS AT YOUR OWN RISK. WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND ASSIGNS, DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE FREE FROM VIRUSES, AVAILABLE OR THAT THE CONTENTS WILL BE ACCURATE. ALTHOUGH WE TAKE REASONABLE STEPS TO SECURE THE SITE, YOU ACKNOWLEDGE THAT THE INTERNET IS NOT A COMPLETELY SECURE MEDIUM AND WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, THAT ANY INFORMATION OR MATERIALS YOU POST ON OR TRANSMIT THROUGH THE SITE WILL BE SAFE FROM UNAUTHORIZED ACCESS OR USE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.

5. Third Party Goods and Services

We do not vouch for those persons, companies and other organisations whose goods or services may be accessed or displayed through or on the Site.

6. Your Responsibility

You should always verify the information set out in this Site with independent authorities before acting or relying on it. It is your responsibility to use virus checking software on any material downloaded from this Site and to ensure the compatibility of such software with your equipment. In circumstances where you provide us with information relating to any third parties, you warrant that you have received that third party’s consent in relation to such disclosure and that the third party has been informed of, and agrees to, our Privacy Policy and the uses which we may make of such information.

7. No Liability

TO THE FULLEST EXTENT PERMITTED BY LAW WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND ASSIGNS, HEREBY DISCLAIM ALL LIABILITY FOR ANY LOSS, COST OR DAMAGE (DIRECT, INDIRECT, CONSEQUENTIAL ,OR OTHERWISE) SUFFERED BY YOU AS A RESULT OF YOUR USE OF THE SITE OR FROM ANY COMPUTER VIRUS TRANSMITTED THROUGH THE SITE, OR OTHER SITES ACCESSED FROM THIS SITE, WHETHER SUCH LOSS, COST OR DAMAGE ARISES FROM OUR NEGLIGENCE OR OTHERWISE AND EVEN IF WE ARE EXPRESSLY INFORMED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

8. Materials Submitted By You

Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Site, any of its services, by email, or in any other way. Any information or material submitted by you, and which has not been specifically requested by us, will be deemed not to be confidential, secret or proprietary. You agree that any information or materials submitted by you to this Site, whether ideas, creative concepts or other materials, may be used, reproduced and disclosed by us without restriction for whatever purpose we deem fit and without payment of any sum or acknowledgement of you as their source. You also warrant that any “moral rights” in posted materials have been irrevocably waived by the appropriate authors.

WE SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE SUFFERED BY YOU AS A RESULT OF USE OR DISCLOSURE OF SUCH MATERIALS BY US TO THE EXTENT PERMITTED BY LAW. This paragraph does not affect any rights you may have under data privacy laws that protect your personal information or similar privacy laws, to the extent that such rights cannot be excluded.

9. User Information

In the course of your use of the Site, you may be asked to provide personal information to us (such information referred to hereinafter as “User Information”). Our information collection and use policies with respect to such User Information are set forth in the Site Privacy Policy which is incorporated into these Terms of Use by reference. You acknowledge and agree that you are solely responsible for the accuracy and content of the User Information.

10. Links from and to the Site

You acknowledge and agree that we have no responsibility for the information provided by websites to which you may visit via links on this Site (“Linked Sites”). Links to Linked Sites do not constitute an endorsement of, or an association with, such sites or the content, products, advertising or other materials presented on such sites. We have no control over these Linked Sites and do not edit or monitor them. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites. No website may be linked to this website or its pages without our prior written consent.

11. Indemnity

You will indemnify us against any loss, damage or cost incurred by us arising out of your use of the Site, any of its services or any information accessible over or through the Site, including information obtained from linked sites, your submission or transmission of information or material on or through the Site or your violation of these Terms of Use or any other laws, regulations and rules. You will also indemnify against any claims that information or material which you have submitted to us is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters and that you will fully cooperate with us in any such defences.

12. Restriction, Suspension and Termination

We may restrict, suspend or terminate your access to the Site and/or your ability to avail of any of the services on the Site, including interactive services, if we believe that you have breached these Terms of Use at any time. Any such restriction, suspension or termination will be without prejudice to any rights, which we may have against you in respect of your breach of these Terms of Use. We may also remove the Site as a whole or any sections or features of the Site at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms of Use.

13. Data Protection

We will collect personal information such as your name, address, debit or credit card details, telephone number and e-mail address. We will not share this information with any other company or companies. We will use your personal information to perform the contract and for marketing and research purposes. We will keep your personal information in a secure environment in accordance with the provisions of Principle Seven of the Data Protection Act 1998.

14. Entire Agreement

These Terms of Use, including our Privacy Policy, constitutes the entire agreement between you and us in relation to its subject matter and supersedes any and all prior promises, representations, agreements, statements and understandings whatsoever between us. To the extent that software is available through the Site, such software may be subject to a license agreement that is distributed or included with such software and you agree to abide by the terms and conditions of any such license agreements. The failure by us to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use shall remain in full force and effect. We may cede assign or otherwise transfer our rights and obligations in terms of these standard terms and conditions to third parties.

15. CANCELLATIONS

Should you wish to cancel your order we can only guarantee cancellation if the order has not been dispatched. If you have received an order confirmation email (internet orders only), or you have placed your order by phone (this means it will be confirmed automatically on completion of the phone call) then we cannot guarantee cancellation unless it is within a reasonable time frame (i.e more than 30 minutes before your requested delivery slot).

We will always endeavour to cancel unwanted orders – please call to request a cancellation.16. ALLERGIES

We cannot guarantee that any of our foods are free from nuts or nut derivatives.

17. PAYMENT

Cash payments are required on delivery.

Credit card payments are via PayPal online payment gateway and funds will be taken on completion of your order.

Corporate account payments are required within the terms of your account.

18. REWARD POINTS

Reward points are rewarded on purchases and can be redeemed on your orders as a discount. Should we find that your account has been awarded the wrong amount of points resulting from an incorrect calculation by our rewards scheme software we reserve the right to adjust your account total.

19. COMPLAINTS

We take any complaints very seriously. These should be submitted via our contact form.

20. DELIVERY

We always aim to deliver within your requested time slot. No delivery guarantee is offered, however we will consider appropriate compensation for any orders which are delivered late. In the event of an order not being delivered due to an incorrect address being supplied, the recipient not being available to receive the order nor contactable on any of the phone details supplied or the order not being accepted at reception then you will still be charged for the order.

Thank You,